Shipping policy
Shipping Policy
At JGP Footwear, we are committed to delivering your order safely, efficiently, and with care.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
During periods of high demand, processing times may be slightly extended. We appreciate your patience and understanding.
Shipping Rates & Delivery Estimates
United States
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Estimated delivery: 3–7 business days after shipment
Expedited shipping options may be available at checkout and are calculated based on your location and selected service.
International Shipping
We currently ship to select international destinations.
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International shipping rates are calculated at checkout based on destination and carrier
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Delivery times vary by country and may take 7–21 business days
Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Delays & Carrier Issues
While we work closely with our shipping partners, delivery times are estimates and not guaranteed. JGP Footwear is not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.
Incorrect Address Disclaimer
Please ensure your shipping address is accurate at checkout. JGP Footwear is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping charges may apply.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us immediately at jgpfootwearusa@gmail.com with your order number and details so we can assist you.
Questions?
For any shipping-related questions or concerns, contact us at: